Shipping policy

"Thank you for choosing our products! At SITARA, we strive to offer you high-quality products and excellent customer service.

Delivery Policy:

Taxes included for sales in the European Union.

Buyers are responsible for any customs and import taxes that may apply. SITARA is not responsible for delays due to customs.

FREE SHIPPING

All our shipments to Europe, the United States, Canada, Switzerland, and the United Kingdom are free.

For the rest of the countries to which we ship* the cost is €20. *(see list of countries below in the dropdown menu)

We prepare your order between one and five business days once payment is received, and the estimated delivery time is 3 to 5 business days.

We only work with transportation companies that offer express service.

You will receive an email notification with the transport agency and the tracking number of your package so that you can check the status of your order at all times.